5 questions about the Aya Contigo App answered

Here at Aya Contigo, we truly believe in empowering you with clear and reliable information and support for any sexual and reproductive topic, and we know you might have some questions about it. So, here are the answers! 

1️⃣ Do I need an Internet connection to use it?

A constant internet connection is not required. Aya Contigo is designed with offline capabilities, which means you can access to much of its valuable content and resources even when you're out of range or have limited internet access. It’s like having your support system always there, no matter what. Now, for our live chat support with the Aya Care Team, you will need a connection, of course, but you can still access all that critical information even when you're offline.

2️⃣ Is my information private and secure?

Absolutely. Your privacy is our biggest priority. Aya Contigo is built to be a truly safe and confidential space, a place where you can feel secure. Our app's backend is specially engineered not to collect any of your personally identifiable information. Any little bit of aggregated data we use for quality assessments is stored on an encrypted server and completely deleted after just three months. And for an extra layer of peace of mind, you can always use a VPN when connecting to the app. We got you.

3️⃣ What kind of support can I expect from the Aya Care Team?

They're a dedicated group of trained peer counselors who provide such compassionate, confidential, and evidence-based support through our live virtual chat. Whether you need an emotional boost, a little help understanding things, managing symptoms, or even connecting with trusted local partners for additional services, our team is ready to listen and assist you. 

4️⃣ Is there a cost to use the Aya Contigo app?

¡No! Aya Contigo is completely free to download and use! We firmly believe that everyone deserves accessible and vital support for their reproductive health, and we are committed to making sure there are no financial barriers for our beautiful community in Latin America and the United States.

5️⃣ How does Aya Contigo help with information about family planning and contraception?

Aya Contigo is about supporting you now and for your future. We understand that family planning and contraception are such important parts of your reproductive journey. That's why our app includes a personalized contraception decision-making tool. It gently guides you by asking a series of questions to help you figure out which contraceptive method truly best suits your individual needs, and then it provides helpful referrals to service providers so you can access your chosen method. It’s all about your choices, your body, your future.

We truly hope these answers bring you clarity and a sense of calm as you consider Aya Contigo for your reproductive health journey. Our biggest desire is to provide you with a supportive, private, and informative space, ready for you whenever and wherever you need it most.

Ready to boost your journey?

🌈 Download or access the app here: https://hola.ayacontigo.org/en/get-the-app